"Did you like our Service?"
The information resulting from a 24/7 measurement of your service processes can be enriched by asking the persons who are affected by the process – your customers.
Customer Feedback and Counting
With touch screens which can easily be mounted on stanchions in the waiting queue or on walls, mini surveys can be provided to the customers. All surveys can be analysed in real-time including email or SMS alarming when certain thresholds are exceeded.