SITA Bag Manager
Complete baggage management system providing real-time information
Every minute, 40 bags are mishandled worldwide. In 2019, more than 25.4 million bags were mishandled, costing the air transport industry US $2.5 billion. Usually, these bags go astray during the transfer process. By providing real-time information on baggage status, we can help you cut mishandled transfer rates by 20%. This will give you a positive return on investment from day one.
SITA Bag Manager is a real-time baggage management and reconciliation system. It helps airlines, airports and ground handlers track and manage bags from check-in to their final destination. SITA Bag Manager provides industry-leading functionalities for loading, reconciling, tracking, tracing and managing baggage operations. It’s also available through SITA’s ATI Cloud, providing quick implementation with no onsite server equipment requirements.
With all of this provided by a single supplier, it’s no wonder SITA Bag Manager is installed in over 200 airports worldwide.
How it helps
SITA Bag Manager matches bags with departing passengers and tracks bags in real time throughout the airport. This functionality has become increasingly important for the air transport industry since IATA Resolution 753 came into effect in 2018. IATA member airlines are now required to monitor and log the status of passenger bags through four major stages of their journey.
SITA Bag Manager keeps track of when bags change custody between all the parties, airlines and ground handlers, as well as airlines and airports.