ATS SATVOICE allows ground-air voice communication using Inmarsat and Iridium satellite networks, regardless of fleet. As a perfect substitute for traditional High Frequency voice coverage in oceanic and remote airspace, ATS SATVOICE works with any standard voice communication system.
We operate a 24-hour, seven day-per-week, year-round service desk dedicated to supporting AIRCOM® air-ground communications services. All our processes are based on ITIL, the recognized framework for IT and digitally enabled services, so you can be sure of a top quality service and response at all times.
With our Voice-over-IP (VoIP) enabled service, a ground-to-air call can be setup in a matter of seconds, helped by one-stage dialing. This comes as a popular feature of ATS SATVOICE. It utilizes SITA’s existing data networks with built-in redundancy to ensure the highest levels of availability and continuity. Our secure private IP network offers optimum call routing and call setup times that third-party telephone networks simply cannot guarantee.
Enforced security and authentication
The use of a PIN for security and authorization is easy to set up for two-stage dial customers, associating it with Calling Line Identification. All calls made with this PIN are only authorized when coming from a specific phone line.
For one-stage dial customers, secure end-to-end connectivity already exists within our private network. Not only that, SITA’s ground-to-air voice system double checks the source IP address of incoming calls. This allows only those calls coming from source IP addresses that are already configured and authorized.