Casper Complaint Portal benefits residents and airport staff alike
Casper Complaint Portal is an online tool that allows the public to file, track and review their inquiries and complaints on airport noise from their computer, tablet, or smartphone. Airport staff benefits from a reduced workload by eliminating incomplete or anonymous complaints, reducing follow-up question volume, and streamlined analysis and reporting. Schedule a Casper Complaint Portal demo to see how residents and your airport can get these valuable insights and all of the key functionality listed below.
KEY FEATURES
Casper Complaint Portal key functionality
Seamless complaint management/tracking
Robust complaint analytics
Multi-language support
Optimized for PC, tablets and smartphones
Customizable to airport styling
Integrates with Casper Noise/Complaint
Casper Complaint Portal benefits residents
Casper Complaint Portal is an online tool that allows the public to file, track and review their inquiries and complaints on airport noise. By creating a user profile, residents can file and track the status of their complaints, analyze complaint patterns and understand how factors such as time of day and aircraft type contribute to their annoyance. The portal can be accessed on any web-enabled computer, smartphone, or tablet.
Casper Complaint Portal benefits airports and their staff
Airports also greatly benefit as the portal provides a robust set of complaint analytics and helps reduce the volume of follow-up questions to the noise office. The application also eliminates the possibility of residents filing anonymous or incomplete complaints.