Aircraft simulator INTIV

trainingPC-based

Product overview
INTIV Learning Platform and INTIV AI-Assistant are the two knowledge and competency elements of the INTIV airside training system. Where INTIV Simulation builds hands-on skill, Learning and AI-Assistant ensure that skill is retained, tracked and available at the point of need on shift, on the ramp and on any device. Used together, they provide airports and ground handlers with a single certification and competency framework and one approved operational knowledge source for all operators, shifts and contractors.

INTIV Learning Platform
A microlearning airside training platform delivering short, task-focused lessons on desktop and mobile devices to enable training between operational duties. The platform tracks competencies, detects skill gaps and risk signals, automatically assigns retraining, and supports compliance by replacing a simple 'certificate issued' status with demonstrable, ongoing competence.

Key Benefits

• Retention-focused training: Short, interactive microlearning modules built on adult-learning methodology for continuous competence development.
• Train anywhere, on any device: Accessible on desktop and mobile devices with secure login to allow training between shifts and tasks.
• Adaptive learning paths: Personalised sequences that adjust to each operator’s specialisation, performance and identified skill gaps.
• Manager visibility: Dashboards providing full oversight of team and individual competencies, with real-time risk indicators and automatic retraining triggers.
• Compliance-ready records: Course creation and certification workflows producing auditable, standardised training records.

Airside Training System Features

• Interactive microlearning modules covering airport procedures and equipment handling with text and image question types.
• Secure authentication across desktop and mobile devices.
• Personalised learning paths based on specialisation, performance and skill gaps.
• Manager dashboards with full visibility into competencies and performance metrics.
• Real-time risk indicators, automatic retraining triggers and performance monitoring.
• Course creation, certification workflows and competency management tools.

INTIV AI-Assistant
Immediate operational assistance via browser and mobile devices: airport procedures, manuals, troubleshooting guidance and technical documentation. INTIV AI-Assistant supports personnel during faults, non-standard situations and troubleshooting by generating responses exclusively from your approved data sources.

Key Benefits

• Fast, accurate guidance: 24/7 troubleshooting and operational support across voice, text and image inputs.
• No AI hallucinations: Answers are sourced only from client-approved documents such as procedures, manuals and maintenance guides.
• Always up to date: Knowledge base updates immediately after procedure or regulatory changes.
• One source of truth: Centralised knowledge hub for regulations, manuals and maintenance guides to prevent inconsistent answers across shifts and contractors.
• Cost-effective scaling: Designed for efficient deployment across large personnel groups and multiple locations.

System Features

• Central knowledge hub covering regulations, manuals and maintenance guides.
• AI-driven voice, text and image assistance for airside operations.
• 24/7 operational guidance and troubleshooting support.
• Responses generated solely from client-approved sources.
• Immediate updates to the knowledge base after procedure or regulatory changes.
• Cost-effective deployment across large teams and multiple sites.

Why UK Airports and Ground Handlers Are Looking at This Now
The CAA's incoming ground handling regulation, expected to apply from November 2026, is driving a shift from 'certificate issued' to demonstrated, auditable competence. A fast-turning, often seasonal workforce makes consistent onboarding and competence retention harder. INTIV Learning and INTIV AI-Assistant provide a unified certification framework and a single approved knowledge source across operators, shifts and contractors, reducing the operational risk of standards drifting.

Delivery and Support
Copperchase works with the INTIV team to configure the Learning Platform and AI-Assistant around existing procedures, manuals and certification requirements, from initial consultation to live technical demonstration and, for qualified opportunities, tailored workshops aligned with specific operational needs.

Technical specifications

• Microlearning: short, interactive modules designed for retention and ongoing competence.
• Device support: accessible on desktop and mobile devices with secure login.
• Personalisation: adaptive learning paths based on specialisation, performance and skill gaps.
• Competency management: tracks competencies, detects skill gaps and risk signals, and automatically assigns retraining.
• Manager tools: dashboards with full visibility, real-time risk indicators and performance monitoring.
• Compliance features: course creation, certification workflows and auditable training records.
• Knowledge hub: central repository for regulations, manuals and maintenance guides.
• AI assistance: voice, text and image support driven only by client-approved data sources to avoid hallucinations.
• Operational availability: 24/7 guidance with immediate knowledge base updates after procedure or regulatory changes.
• Scalability: cost-effective deployment across large personnel groups and multiple sites.