Passenger Demand Prediction and optimized resource supply
The CAST SECURITY MANAGEMENT SOLUTION significantly reduces queues and waiting times and optimizes resource utilization by predicting demand and facilitating proactive resource management. In consequence an improved level of service (LOS) leads to highest passenger satisfaction and optimized staffing reduces the operational costs.
The Solution
The CAST SECURITY MANAGEMENT SOLUTION predicts the exact passenger flow demand for planning purposes (monthly, weekly, next day) as well as actual terminal operations based on operational data (AODB). Specially trained algorithms determine the matching resource requirements to achieve defined quality targets (Level of Service – LOS) for the forecasted passenger flow demand. Based on big data analysis and deep learning technologies, extensive (historical) data is used to learn the system passenger behavior for a wide range of situations, thus enabling extremely accurate demand forecasts.
Software & Service
The key to the successful implementation of optimized passenger flow prediction and resource planning is the combination of technology and service. In close cooperation with the customer, the ARC team develops a tailor-made concept that includes all components from big data analysis and CAST software to training and change management. This approach is far superior to purely technological solutions, as this is the only way to ensure maximum user acceptance and efficiency.
Follow leading 5 Star Airports from around the world and contact us now for more information and a demo on how the CAST Solutions can reduce costs while improving passenger experience.