As online and self-service check-in become increasingly popular, passengers are arriving at the airport with just their luggage to drop. Rather than queuing up for an agent to handle their bags, there is now a faster, more convenient way to check in luggage – self-service bag drop. With ICM Airport Technics – a world leader in self-service solutions – Amadeus offers Auto Bag Drop solutions, tailored to your airport’s needs.
Choose the right auto bag drop option for your airport
Every airport is different, so ICM has created auto bag drop solutions for all airport scenarios. Hardware can be retrofitted into your existing check-in infrastructure, or you can select fully automated replacement units, with a hybrid agent-assisted option. Our units are designed for the future, with inbuilt upgrade capabilities for biometric devices, disability compliance and multi-merchant payment terminals.
Designed with all passengers in mind
The design of our auto bag drop units better utilizes terminal space, providing room for passengers to comfortably manoeuvre trolleys, luggage and wheelchairs. And with low height side loading, there are ergonomic benefits, less congestion in front of the auto bag drop and improved accessibility. The auto bag drop units are also compliant with all country-specific disability requirements and regulations.
Latest tech performs all necessary checks
The ABD units use the very latest technology: 3D scanners detect non-conveyable bags (e.g. oversized items, strollers), while a dynamic virtual box and light curtains ensure passenger safety and process integrity. Only acceptable bags are processed into the baggage system, resulting in faster transaction times