Lost luggage is a major problem for passengers, airports and airlines. It’s costly and it’s frustrating which is why tracking baggage has become a focus for the industry in recent years. On top of that, there’s the issue of security – how can we ensure that no item of luggage is ever allowed on board without its owner? The answer is technology which can reconcile luggage at multiple points in its journey, from bag drop to arrivals. Amadeus was first-to-market with a cloud-based baggage reconciliation solution which is used in airports around the world. It’s proven to reduce misplaced bags, resulting in fewer flight delays and happier passengers.
Our baggage reconciliation solution is already in use at over 100 airports worldwide and is fully compliant with all industry messaging standards. Small, large, hub or regional – it caters to every type of airport and all your baggage management needs.
Working with your airline and ground handler partners is so much more efficient when you can exchange baggage information in real-time with departure control systems (DCS). Baggage handling agents are notified as soon as check-in opens. When check-in closes, ramp agents know how many bags to expect and load controllers can use up-to-date baggage information in the DCS to make accurate weight and balance calculations.
Every time a bag is scanned at a checkpoint on its journey, data is shared in real-time across the airport – with check-in, gate, ramp, baggage and load agents. Accurate visibility helps you keep luggage and passengers together, and planes departing on time.