Complete the steps for an end-to-end, self-service passenger experience
More and more airports are looking at ways to increase automated processes to streamline the passenger journey. Self-service check-in and bag drop are already commonplace in many airports. With the introduction of technologies such as automated gates and biometrics, passenger convenience is extended to other key touchpoints in the airport. Amadeus has partnered with the world’s major eGate providers to offer automated passenger handling at security and boarding.
Simplify operations with one IT partner
Amadeus takes the complexity out of implementing multiple solutions that enable airports, airlines and security staff to manage end-to-end passenger processing. We will ensure that eGates are fully integrated into both our passenger verification tool to automate passenger checks at security, and our common use check-in and boarding software to enable self-boarding in the departure lounge.
Automated gates speed up passenger handling
When you introduce eGates at your airport, passengers can use their boarding pass or biometric facial recognition to pass through the security checkpoint and then board the plane using the automatic barriers. These touchpoints integrate with Amadeus’ passenger verification software (at security) and airline DCSs (at the departure gate) to ensure only authorized passengers can proceed.