A faster, easier, smarter way to exchange baggage messages
Keeping track of baggage means exchanging multiple messages at each touchpoint; from bag drop, sortation and loading systems, until the bag reaches the arrivals carousel. With established baggage message distribution solutions relying on traditional and costly methodologies, the industry called for newer, reliable options. Amadeus has developed a smart messaging platform that connects to any baggage handling systems via the Amadeus platform, routing messages from any DCS to every touchpoint in real-time.
A universal messaging platform for every airport
Our messaging solution connects to all baggage handling systems and all DCSs so it’s quick and easy to switch on new carriers. If you are using the Amadeus baggage reconciliation solution, you also benefit from instant integration and data sharing as both solutions are hosted in the Amadeus platform.
Cloud-hosting takes away the need for local infrastructure
Our smart messaging platform is cloud-hosted, so no local infrastructure is required, and software is remotely installed. Once integrated, messaging between your baggage handling system and airline DCSs is performed automatically. Behind the scenes, our solution checks, routes and securely delivers each baggage message to the correct touchpoint, in real-time. Messages are also archived ensuring no data is lost.