A faster, easier, smarter way to exchange baggage messages.
Overview
Introducing Smart Message from Amadeus
Amadeus Smart Message is the faster, easier, smarter way to exchange baggage messages at your airport.
Multi-message solution
Keeping track of baggage means exchanging multiple messages at each touchpoint; from bag drop, sortation and loading systems, until the bag reaches the arrivals carousel.
A newer, reliable option
With established baggage message distribution solutions relying on traditional and costly methodologies, the industry called for newer, reliable options. The answer is Amadeus Smart Message.
Smart platform
Amadeus has developed a smart messaging platform that connects to any baggage handling systems via the Amadeus platform, routing messages from any DCS to every touchpoint in real-time.
A faster, easier, smarter way to exchange baggage messages
As soon as product releases are available, they are rolled out to every airport at no additional cost. There are no upgrades to schedule and no need for local experts to install new software.
A universal messaging platform for every airport
Smart Message connects to all baggage handling systems and all DCSs so it’s quick and easy to switch on new carriers. If you are using the Amadeus Baggage Reconciliation System, you also benefit from instant integration and data sharing as both solutions are hosted in the Amadeus platform.
Cloud‑hosting takes away the need for local infrastructure
Our smart messaging platform is cloud‑hosted, so no local infrastructure is required, and software is remotely installed.